We are open and operating during level three and we are doing everything we can to keep our customers and staff safe.
Our safety precautions
Our drivers are following the strict guidelines of level three.
This means they are always at least two meters away from any customer and team member at all times to prevent any spread of germs. After each job the driver will wash their hands or sanitize to destroy any germs. On top of this all our staff have all been provided sanitary safety gear such as, anti-bacterial wipes, sanitizer and hand soap to use before, during and after jobs. Drivers will wear gloves, masks and are provided other appropriate safety gear such as glasses, safety boots, disposable overalls so they can remove any rubbish without being at risk or putting anyone else at risk.
We encourage customers to leave their rubbish outside to be collected and to stay inside when our drivers come to collect their rubbish. If the job needs to be re-quoted onsite, our driver will call the client when they are onsite and have seen the rubbish so there isn’t any contact between the client and our driver. If the rubbish is inside and the rubbish can’t be placed outside, our team will come in and safely remove the rubbish while taking safety precautions and keeping their distance from customers.
Also, we process payment over the phone so no physical contact is needed.
Our staff also inquire whether anyone in the household has been sick recently, or feeling sick or if anyone has been overseas and is currently in quarantine, while booking the job. If this is the case, our staff will not be able to go to that job.
If you would like us to remove your rubbish contact us on 0800 Dump Me. To protect yourself and our team members please follow the level three guidelines and keep your distance from our staff.